Policy

Privacy

Published 7 October 2026

We store the name, WhatsApp number, email if you gave one, city, and delivery address you submit. We store booking, payment references, priority numbers and messages we send you. We do not store card numbers or EcoCash PINs. Paynow does that part.

Why

To take the booking, assign priority, allocate stock, deliver, refund, and answer you. Staff can see the booking they need for that work. Role limits what each person can change.

Attribution

If you arrive with a campaign parameter or a referrer, we store that against the visit and, if you book, against the booking. It is how we see which advert produced a paid booking. It is not sold as a list.

How long

Financial and booking records are kept. We do not physically delete them to tidy a screen. You can ask support what we hold on your WhatsApp number.

Purchase credit

The fee comes off the price. It does not confirm stock.

Worked example for a $99 target, a $5 booking fee and a $4 Harare delivery estimate. These are not a supplier quote. Your booking uses the target and fee printed on that product, and the delivery fee locked for your city.

Target price$99.00
Booking fee, later applied as credit− $5.00
Goods still due$94.00
Delivery estimate+ $4.00
Still to pay if allocated$98.00

Priority is written only after Paynow verifies the booking fee. A larger or later payment does not jump the queue. If a supplier cannot fulfil, the refund rules on the booking policy apply.

Read the booking policy

Briefing

Ask a person about a list.

This opens a support ticket. It does not create a booking, it does not take a payment, and it does not reserve a place in the queue.

Booking fee per unit becomes purchase credit after Paynow verifies it. A quick look is not a booking and not confirmed stock.

View priority list

Studio reference photograph. It is not proof that this unit is in a Zimbabwe warehouse.