Policy
Delivery and collection
Choose delivery or collection when you book. You can change your mind by contacting support before stock is allocated. After the delivery fee is locked onto an allocation, that fee is the one on the balance.
Fees
Delivery estimates differ by city. Collection costs nothing. A missing city uses the default estimate. The public pages for Harare, Bulawayo, Gweru and Mutare explain that priority itself is national.
Collection points
Desks listed at launch are planned. They are places we intend to hand over allocated goods. They are not shops with stock in the back. Your booking will name the desk, or a courier, only when there is something to hand over.
Updates
Dispatched, delivered and collected are recorded by operations. “Delivered” or “collected” is what marks a purchase complete and unlocks a review.