Guide
Delivery and collection in Harare, Bulawayo, Gweru and Mutare
Your city changes the delivery estimate. It does not change your place in the queue. A booking verified first in Mutare is ahead of a booking verified later in Harare.
Estimates, then a locked fee
Before stock is allocated, the city fees on the site are estimates. Harare is usually the lowest. Bulawayo, Gweru and Mutare cost more because of the distance. Victoria Falls is higher again. Collection is free when a planned desk is actually named on your allocation.
The fee that matters is the one written on the balance request. That number is locked for that allocation. If you miss the payment window, the units go back into the pool and your credit stays with your priority number.
Large items
A phone can ride with a courier. A 55-inch television or a fridge needs a proper delivery, and a collection desk is not a warehouse. If a desk is only “planned”, the booking form says so.